Q&A
Frequently Raised User Doubts
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Q: How to unsubscribe irrelevant message notification? A: Adjust notification switch inside personal preference panel with one-click operation.
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Q: Can uploaded attachment be previewed before sending? A: Full preview function is supported to check file integrity in advance.
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Q: Why submitted inquiry shows pending status long? A: Pending means waiting for manual arrangement in submission queue orderly.
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Q: Can I rename historical consultation topics? A: Independent renaming entrance is offered for personal topic management.
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Q: Will cleared cache affect stored dialogue records? A: Cloud stored records will not be erased by local cache cleaning.
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Q: How to apply for customized exclusive service? A: Mark customized demand tag while submitting official consultation.